The Sanctuary is for people who are experiencing a mental health crisis but do not require hospital admission. We are open from 4pm-11pm , 365 days a year.

How to Access Support

Call 111 Select Mental Health

Your needs will be assessed by the crisis team and they may refer you  to the Sanctuary. You can ask to be referred and they will make sure it is the best option for you before sending a referral.

Your details will be forwarded to the Sanctuary team and they will make contact with you as soon as possible.

The team will listen carefully to you, and may continue with telephone support an invite you in to one of our spaces in Harlow, Loughton, Epping, Great Dunmow, Stansted Mountfitchet or Saffron Walden.

You will be given time and space to reduce distress, given information around coping strategies and how to access any other  help you need.

We can only accept people who have been referred into the service, there is no drop-in.